Strengthening competitive position internationally with PastPay's B2B BNPL payment method

After successfully implementing the B2B BNPL payment method in their Slovakian branch, AW Gifts also made the strategic decision to introduce it in their British branch. This move aimed to optimise international sales processes, foster further business growth, and solidify their current leading position in the competitive landscape.

Industy

Corporate Gifts

Sales strategy

eCommerce

Company size

Enterprise

Through the integration of PastPay’s solution, AW Gifts experienced notable enhancements in customer satisfaction, streamlined international processes, and accelerated business growth.

Introduction

Ancient Wisdom (AW) Gifts is a leading Pan-European wholesaler specialising in home decor and giftware. With a wide range of products, they serve over 50,000 global retailers, catering to the diverse needs of customers across Europe since 1995. With extensive experience in international B2B trade, AW Gifts is the primary wholesaler that imports handcrafted gifts from China, India, and Indonesia. They offer unique and authentic products to retailers worldwide, making them a top choice for anyone looking for quality giftware.

Challenge

As market leaders, AW Gifts can’t afford to lag in adopting new trends and technologies. They aim to sustain competitiveness amidst the dynamic changes in the market environment. 

They recognised the growing demand for flexible payment options among their corporate clients. Lengthy sales negotiations over payment terms were both time- and resource-intensive, requiring AW Gifts to make constant decisions regarding whether to assume the risk of offering extended payment deadlines and financing such transactions using their capital or risk losing the customer.

Furthermore, managing multiple currencies resulted in complicated financial processes due to hidden costs and fluctuating exchange rates, presenting additional risks. 

This challenge highlighted the need for a solution to simplify the international sales process, mitigate risks and provide greater flexibility without compromising the company’s financial stability, ensuring that AW Gifts maintains its competitive edge. 

Therefore, AW Gifts partnered with PastPay and seamlessly integrated their B2B BNPL payment solution into their webshop and sales operations.

Integration

This challenge highlighted the need for a solution to simplify the international sales process, mitigate risks and provide greater flexibility without compromising the company’s financial stability, ensuring that AW Gifts maintains its competitive edge. 

Therefore, AW Gifts partnered with PastPay and seamlessly integrated their B2B BNPL payment solution into their webshop and sales operations.

Impact

Customer satisfaction:

By providing flexible payment terms, AW Gifts catered to the diverse financial needs of its corporate clients, leading to stronger relationships and loyalty. Clients appreciated the convenience and freedom offered by BNPL solutions, resulting in increased trust and customer satisfaction.

Smoother sales process & focus on growth:

Offloading tasks such as handling multi-currency, managing payments, risk assessment, and collection onto PastPay, AW Gifts could redirect its focus towards core business activities and international sales strategies. They experienced a significant reduction in processing time, allowing their sales team to focus more on building relationships with their clients and expanding their business.

Moreover, the success of the implementation in their Slovakian entity has been so significant that AW Gifts plans to introduce it to their UK-based entity. This newfound focus and the efficiency and convenience offered by BNPL solutions propelled AW Gifts towards unprecedented growth and success.

Testimonial

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